Privacy Policy for LedgoraHelp

Effective date: January 1, 2025

Welcome to LedgoraHelp. We value your privacy and are committed to protecting the information you share with us. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website.

Information We Collect

Information You Provide Directly

You may provide personal details such as your name, email address, phone number, and any other information when you use the contact form or communicate with our support team.

Information Collected Automatically

As you navigate our site, we may automatically gather technical data including your IP address, browser type, operating system, page views, and access times to enhance your experience and improve site performance.

Use of Cookies and Similar Technologies

We use cookies and similar tools to recognize your preferences and remember your settings. Cookies may be classified as follows:

• Session cookies: Active only during your browsing session and removed afterwards.
• Persistent cookies: Remain on your device until they expire or you delete them.
• Analytics cookies: Help us analyze site usage patterns.

You can control cookies through your browser settings and opt out of certain tracking technologies. Disabling cookies may affect site functionality.

GDPR Compliance

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including:

• Right to access: Request a copy of your personal data.
• Right to rectification: Ask to correct inaccurate data.
• Right to erasure: Request deletion of your personal data.
• Right to restriction: Request limitation of processing.
• Right to data portability: Obtain and reuse your data across services.
• Right to object: Object to certain types of processing.

To exercise these rights, please submit your request via our contact page. We will respond within one month of receiving your request.

How We Use Your Information

We use the data collected to provide support services, respond to inquiries, deliver announcements, and improve our site. We may also send you communications if you have opted in.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Data Transfers

Your information may be processed or hosted in Canada. When transferring data outside the EEA, we implement appropriate safeguards such as standard contractual clauses.

Security Measures

We implement technical and organizational measures to secure your data, including encryption, access controls, and regular security assessments.

Third-Party Service Providers

We may share your information with third parties that assist us with hosting, customer support, analytics, and email delivery. These providers act on our behalf and are bound by confidentiality obligations.

Children’s Privacy

Our site is not intended for users under the age of 16. We do not knowingly collect personal information from minors.

Policy Updates

We may update this policy periodically. Any changes will be posted here along with the revision date.

Contact Information

LedgoraHelp
301 Front St W, Toronto, ON M5V 2T6, Canada
Phone: +14164298565
Business ID: 093799356